Water is the next big global issue. It is a scarce and precious commodity that is taken for granted and yet one that is vital to the well being of both the planet and every individual on it. Even in sophisticated first world countries such as the UK the supply of clean water and the safe disposal of waste water are a massive challenge. Imagine what it is like in other parts of the world – little technology and even less money to invest in infrastructure and water is the key to sustaining life.
The demand for water in Europe has increased every year since 1930. On average we now use more than 150 litres of water each day for every single person in the country. Combined with the demands of industry and Government, UK water companies now produce a massive 10 million litres of clean water per day and there is a similar situation in many other European countries. This is a huge technical and management challenge faced by all water companies and one which is carried out in an increasingly difficult business environment.
Working to reduce operational costs, optimise capital expenditure, improve customer service and reduce their carbon footprints, water companies have to manage their businesses through a difficult set of challenges and all within a regulatory framework that defines targets and penalises those that do not reach the required levels.
Enzen understands these challenges and helps water companies to define strategies and then implement process change and business oriented solutions that make a difference. In the UK we work in partnership with our clients to help them increase their Ofwat Performance Assessment rating by managing and assessing data, improving decision making processes and defining and delivering solutions that enable this process.
Enzen is focused on the energy and utility market place and is able to draw on our experiences in other utility sectors to ensure the best practices and solutions are brought to bare. Our areas of expertise include Work and Asset Management, Mobile Workforce and Field Force management, Work Scheduling and Optimisation, Real-Time Telemetry and Control, Geospatial Information Systems, Capital Delivery, Connections, Customer Service, Smart Metering, Regulatory Interpretation and Compliance, Clean Energy system and many more.
The areas we serve are:
- Clean Water
Sourcing & Processing
Water is sourced from rivers, reservoirs and underground aquifers before being processed into clean potable water. The process is expensive, complicated and fraught with potential problems. Water companies invest heavily in plant and infrastructure to source and process water for consumption by the end users.
The majority of water is distributed on a regional basis through a network of pipes that are typically owned by the water supply company in that area. Efficient distribution, minimised leakage and an un-interrupted supply are key measures by which a water company is assessed by the regulator. Optimising and managing this process is challenging and requires systems, accurate information, operational flexibility and well defined business processes.
Retail & Consumers
Water is supplied on a regional basis to businesses, the public sector and to households. In all cases, there are large scale operations, systems and processes dedicated to measuring, billing and customer relationship management. In addition, consumers need to be informed of changes, interruptions and supply problems all of which require extensive data and support systems to manage the process.
- Waste Water
Waste Water Management
Waste water management is the processing of sewage and waste water. It is both an important source of recoverable water and a critical part of securing the health of the nation through good waste management. Waste water management starts at the end user and encompasses the sewer networks, treatment works, recovery networks and disposal mechanisms and processes.
Waste Water Treatment
Sewage and waste water are processed at waste water treatment plants. It is a large scale process that serves the community and must be carefully managed and controlled to ensure health and safety at all levels. Waste Water treatment involves large scale investment in processing plants, monitoring systems, operational management, security and new technology.
Waste to Energy
In more recent times water companies have introduced end to end energy systems, in which waste is used to produce energy, which is then used in the process of cleaning both waste and newly sourced water. New techniques and opportunities for savings and efficiency are coming to the fore on a continuous basis.